Last updated on: July 22, 2026
As described in our Privacy Policy, Mutual LLC works with third-party service providers (“subprocessors”) that process information on our behalf to operate, secure, and improve the Service. We require subprocessors by contract to protect your information and to process it only for the purposes for which we engaged them.
| Subprocessor | Purpose | Categories of information | Location |
|---|---|---|---|
| Amazon Web Services, Inc. (AWS) | Cloud hosting and infrastructure for the Service | All categories of information processed through the Service | United States |
| Amazon Web Services, Inc. (Amazon Rekognition) | Automated photo review; verification-photo matching against accounts previously removed from the Service | Photos; face-geometry information derived from verification photos (retained only for removed users — see Privacy Policy Section 1.5) | United States |
| Hive AI, Inc. | Automated content moderation (detection of policy-violating content in photos) | Photos and profile content | United States |
| Stream.io, Inc. | Chat and messaging infrastructure | User ID, name, profile photo, chat content | United States |
| CleverTap, Inc. | In-app engagement, push notifications, and marketing communications | User ID, email address, device identifiers, in-app activity events | United States |
| Help Scout, Inc. | Customer support | Name, email address, support conversation content, account details needed to resolve inquiries | United States |
| Functional Software, Inc. (Sentry) | Error and crash reporting | Device information, IP address, user ID associated with errors | United States |
| Adjust GmbH | Mobile attribution and marketing analytics | Device and advertising identifiers, install and in-app events, IP-derived location | Germany / United States |
| Apple Inc. (App Store) / Google LLC (Google Play) | Payment and subscription processing for in-app purchases | Transaction and subscription records (Apple and Google process payment card details directly; we do not receive them) | United States |
| Twilio SendGrid, Inc. | Email delivery | Email address, message content | United States |
| Google LLC (Firebase Authentication) | Account sign-in and delivery of verification codes by SMS | Phone number, email address, authentication identifiers | United States |
Separately from the subprocessors above, we share limited information with the advertising platforms below so that we can measure our advertising and reach current and former users with Mutual advertisements on other sites and apps. These platforms may use the information as described in their own privacy policies. You can opt out of this sharing at any time on our Do Not Sell or Share My Personal Information page.
| Partner | Purpose | Categories of information | Location |
|---|---|---|---|
| Meta Platforms, Inc. (Facebook / Instagram) | Advertising measurement and audience targeting (Custom Audiences) | Hashed email address; device and advertising identifiers; app events | United States |
| Google LLC | Advertising measurement and audience targeting | Hashed email address; device and advertising identifiers; app events | United States |
We update this page when we add or replace a subprocessor or advertising partner. If you have questions, contact us at [email protected].